Returns & Exchanges

After receiving your order, you can return your articles to Protest within 14 days for any reason. The item(s) must be complete, unused, undamaged and with all labels still attached. If this is not the case, Protest reserves the right to deduct the full amount due.

To return one or more items, follow the below return procedure depending the country you live in.

Return procedure for Czech Republic:

• In your parcel you’ll find a return form. Enter the return date;
• Enter the amount and the items you’d like to return under “Amount returned” and “Return code”;
• Buy a return label via this link: https://crossborderreturns.com/Customer/Protest/Consumer/Create/
• Put the label on the parcel;
• Send the parcel by post.

Please note: You must bear the shipping costs of returns yourself.

If wrong or damaged items have been delivered, the return costs are for Protest. In that case, we request you to send an email to customerservice@protest.eu. For more information about this: Received wrong / damaged product

After we received your return, the refund will be processed within 3 days.

When returning an item please make sure that:

• The item is in the original packaging;
• All labels and cards remain attached to the item;
• The item is placed in a box or envelope;
• Protest’s return address is clearly marked. Use the supplemented address label (note: this is not a business reply number);
• You completely fill out the return form. Don’t forget this, otherwise we do not know from whom the return originates and therefore can’t process it. If you no longer have the return form, please put a letter with your name, address and e-mail in the box. We would appreciate it if you also give us a phone number and a reason for the return;

If you do not abide the above rules Protest cannot process the item.

We can’t automatically exchange your items. If you want to exchange an item, you can return it and order the desired item again in our webshop.