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Returns & Exchanges

Would you like to return an item? Items can be returned within fourteen days of receiving your order. Protest does not allow exchanges of items, but you can return them and place a new order with the desired item.

To return one or more items, please follow the return procedure below:


1. Registration

Click here to to register your return shipment via Returnista. Please enter your e-mail address and the order number.

2. Packing

Place the items you wish to return with this return form in the box in which you received them, or in another sturdy cardboard box. Seal the box well with plenty of tape.

3. Shipping

Take your parcel to a post office within three working days of registering it, or use the pick-up service for collection of the parcel (depending on which return method you have chosen).

4. Refunding

Within five working days following receipt of the returned items, the purchase amount will be refunded to your account or you will receive a changed Billink invoice.

*If you have placed multiple orders they may be returned in 1 package.
IMPORTANT: make sure all return forms are included in the package.

Please note: You will have to pay the direct costs of returning the goods, which amounts from €7.50.

If wrong or damaged items have been delivered, the return costs are for Protest. In that case, we request you to send an email to customerservice@protest.eu. For more information about this: Received wrong / damaged product

After we received your return, the refund will be processed within 5 working days.


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